About Conflict Management

Conflict management sets out a structured management mechanism and the resolution route-map to be followed when in conflict. It is a solution for one to plan a smooth and efficient resolution process considering investments of time, money, physical & mental energy, relationships and impact of the result. This process is an in-depth research to facilitate search of dispute resolution options, application and restrictions of such options, calculations of risk limitations and the authority on the final say with its enforcement limits.

Five Steps for Conflict Management

Step 1. Learn about your options

Explore your available options

One of the known options often chosen is to go to the legal courtrooms. However, there are other options available to opt. These options are available as alternatives or as supporting conflict resolution processes.

Step 2. Understand combinations

Check permutations & combinations

The options can be combined in various ways. For instance, you may choose arbitration only as the first attempt to resolve a conflict, if the conflict stands unresolved through arbitration then it may proceed to litigation.

Step 3. Analyse your suitability

Matching personal choices mutually

As much as it is important to match the appropriateness of preferred options to the likely causes of conflicts, it is equally important that the resolution option(s) are chosen with mutual consent.

Step 4. Choose your Option(s)

Finalizing single/ multi-tiered route-map

It is up-to the involved people to mutually decide if they would like to choose a single route, for instance, mediation or a multi-tiered route, i.e. combination of mediation-arbitration-litigation.

Step 5. Draft the route-map

To formalize the chosen route-map

Once the options are known and mutually agreed upon & chosen, the same can be converted into a written document for clarity and to ensure contentedness. The draft can either be an independent stand-alone document or form a part of parent agreement or contract.